Legal
Terms of Service
The agreement governing your access to and use of the SAVRN platform and website.
Please read these Terms of Service ("Terms") carefully before using the SAVRN website (savrn.com) or platform operated by SAVRN, Inc. ("SAVRN," "we," "our," or "us"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
1. Acceptance of Terms
These Terms constitute a legally binding agreement between you (individually or on behalf of the organization you represent, "you" or "Client") and SAVRN, Inc. Your access to and use of the Services is conditioned on your acceptance of and compliance with these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity.
Enterprise clients who have executed a separate Master Service Agreement (MSA) or Order Form with SAVRN are subject to those agreements, which take precedence over these Terms to the extent of any conflict.
2. Description of Services
SAVRN provides artificial intelligence infrastructure, deployment tooling, and related professional services designed for enterprise operators. The specific features, usage limits, and deliverables applicable to your account are set forth in your Order Form or service tier documentation. SAVRN reserves the right to modify, discontinue, or update the Services at any time, with notice to affected clients where commercially practicable.
3. Eligibility
The Services are intended for business and professional use by individuals who are at least 18 years of age and have legal capacity to enter contracts. By using the Services, you represent and warrant that you meet these requirements. The Services are not intended for personal, household, or consumer use.
4. Accounts and Access
4.1 Account Registration
Access to the SAVRN platform requires account credentials issued by SAVRN. You are responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account. Notify SAVRN immediately at security@savrn.com if you suspect unauthorized access.
4.2 Authorized Users
You may grant access to the Services to individuals within your organization ("Authorized Users") up to the number specified in your Order Form. You are responsible for Authorized Users' compliance with these Terms and for any activity they conduct through the Services.
4.3 Account Restrictions
You may not share account credentials with individuals outside your organization, sublicense access to the Services, or use automated tools to scrape or extract data from the platform except as expressly permitted by your service agreement.
5. Acceptable Use
You agree to use the Services only for lawful purposes and in accordance with these Terms. You shall not:
- Use the Services to violate any applicable local, national, or international law or regulation;
- Attempt to gain unauthorized access to any part of the Services, other accounts, or SAVRN's systems;
- Introduce malware, viruses, or other malicious code into the platform;
- Use the Services to engage in any activity that is harmful, harassing, defamatory, or fraudulent;
- Reverse engineer, decompile, or disassemble any part of the Services;
- Use the Services to develop competing products or services without SAVRN's prior written consent;
- Attempt to probe, scan, or test the vulnerability of SAVRN's systems without authorization;
- Engage in any activity that could damage, disable, or impair the Services or servers connected to them.
SAVRN reserves the right to investigate suspected violations and may suspend or terminate access without notice for material breaches of this section.
6. Client Data
6.1 Ownership
You retain all ownership rights to data, content, and information you submit or process through the Services ("Client Data"). SAVRN does not claim ownership of Client Data.
6.2 License to SAVRN
You grant SAVRN a limited, non-exclusive license to process, store, and transmit Client Data solely as necessary to provide and improve the Services under your agreement, and as described in our Privacy Policy and any applicable Data Processing Agreement (DPA).
6.3 Data Processing
If Client Data includes personal data subject to applicable data protection laws, processing is governed by a separate DPA. Enterprise clients should request a DPA from legal@savrn.com prior to submitting personal data to the platform.
6.4 Client Responsibility
You are solely responsible for the accuracy, quality, and legality of Client Data. You represent and warrant that you have all necessary rights and permissions to submit Client Data to the Services and that doing so does not violate any third-party rights.
7. Intellectual Property
7.1 SAVRN IP
SAVRN and its licensors own all right, title, and interest in and to the Services, including all software, models, algorithms, interfaces, documentation, and related intellectual property. Nothing in these Terms transfers ownership of SAVRN's intellectual property to you.
7.2 Feedback
If you provide SAVRN with feedback, suggestions, or ideas regarding the Services ("Feedback"), you grant SAVRN a perpetual, royalty-free, worldwide license to use and incorporate that Feedback without obligation or restriction. You waive any claims related to the use of Feedback.
7.3 License to Use Services
Subject to your compliance with these Terms and payment of applicable fees, SAVRN grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services during the applicable subscription period for your internal business purposes.
8. Fees and Payment
Fees for the Services are set forth in your Order Form or as otherwise agreed in writing. Unless otherwise stated:
- Fees are due in advance and non-refundable except as expressly stated in your agreement or required by law;
- SAVRN may update fees with 30 days' written notice prior to your next renewal period;
- Late payments may incur interest at 1.5% per month or the maximum permitted by law, whichever is less;
- Taxes, duties, and similar charges are your responsibility unless SAVRN is required by law to collect them.
9. Confidentiality
Each party may receive confidential information of the other ("Confidential Information"). Each party agrees to: (a) hold Confidential Information in confidence using at least the same degree of care it uses for its own similar information, but no less than reasonable care; (b) use Confidential Information only as necessary to exercise rights or fulfill obligations under these Terms; and (c) disclose Confidential Information only to employees, contractors, or advisors who have a need to know and who are bound by obligations at least as protective as these Terms.
These obligations do not apply to information that is or becomes publicly available through no fault of the receiving party, was known to the receiving party prior to disclosure, or is required to be disclosed by law or regulatory authority.
10. Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED AVAILABILITY. SAVRN DOES NOT WARRANT THAT THE SERVICES WILL BE ERROR-FREE OR THAT DEFECTS WILL BE CORRECTED.
AI-GENERATED OUTPUTS FROM THE PLATFORM ARE PROVIDED FOR INFORMATIONAL PURPOSES AND DO NOT CONSTITUTE PROFESSIONAL, LEGAL, FINANCIAL, OR MEDICAL ADVICE. YOU ARE SOLELY RESPONSIBLE FOR EVALUATING AND ACTING ON ANY OUTPUTS GENERATED BY THE SERVICES.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL SAVRN BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, BUSINESS, OR GOODWILL, EVEN IF SAVRN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SAVRN'S TOTAL CUMULATIVE LIABILITY FOR ANY CLAIMS ARISING UNDER THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT PAID BY YOU TO SAVRN IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
Some jurisdictions do not allow exclusion of certain warranties or limitations on liability for consequential damages; in such jurisdictions, the above limitations apply to the fullest extent permitted by law.
12. Indemnification
You agree to indemnify, defend, and hold harmless SAVRN and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Services; (b) Client Data; (c) your violation of these Terms; or (d) your violation of any third-party right.
13. Term and Termination
13.1 Term
These Terms are effective upon your first access to the Services and continue until terminated. Subscription terms are set forth in your Order Form.
13.2 Termination for Cause
Either party may terminate these Terms immediately upon written notice if the other party materially breaches these Terms and fails to cure the breach within 30 days of written notice (or immediately for breaches of Section 5 or confidentiality obligations).
13.3 Effect of Termination
Upon termination: (a) all licenses granted to you immediately cease; (b) you must stop using the Services; (c) each party will return or destroy the other's Confidential Information upon request; and (d) SAVRN will make Client Data available for export for 30 days post-termination, after which it may be deleted.
Provisions that by their nature should survive termination will do so, including Sections 6 (Client Data ownership), 7 (IP), 9 (Confidentiality), 10 (Disclaimers), 11 (Liability), 12 (Indemnification), and 15 (General).
14. Dispute Resolution
These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any dispute arising from these Terms that cannot be resolved through good-faith negotiation within 30 days will be submitted to binding arbitration administered under the rules of the American Arbitration Association (AAA), with proceedings in English in a mutually agreed location or remotely. Judgment on the award may be entered in any court of competent jurisdiction.
Class Action Waiver: You and SAVRN agree that any arbitration will be conducted solely on an individual basis and not as a class action, consolidated action, or representative action.
Notwithstanding the above, either party may seek emergency injunctive relief in a court of competent jurisdiction to prevent irreparable harm pending arbitration.
15. General Provisions
15.1 Entire Agreement
These Terms, together with any applicable Order Form, MSA, DPA, and incorporated policies, constitute the entire agreement between you and SAVRN regarding the Services and supersede all prior agreements and understandings.
15.2 Modifications
SAVRN reserves the right to modify these Terms. Changes will be posted on this page with an updated "Last updated" date. For material changes, SAVRN will provide 30 days' advance notice via email or in-platform notification. Your continued use of the Services after changes take effect constitutes acceptance of the revised Terms.
15.3 Severability
If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force.
15.4 Waiver
SAVRN's failure to enforce any provision of these Terms will not constitute a waiver of future enforcement of that provision.
15.5 Assignment
You may not assign or transfer your rights or obligations under these Terms without SAVRN's prior written consent. SAVRN may assign its rights without restriction. Any attempted assignment in violation of this section is void.
15.6 Force Majeure
Neither party will be liable for delays or failures in performance resulting from circumstances beyond its reasonable control, including natural disasters, acts of government, internet or infrastructure outages, or pandemic. The affected party must promptly notify the other and use reasonable efforts to mitigate the impact.
15.7 Contact
For questions or notices related to these Terms, contact SAVRN at legal@savrn.com or at our mailing address: SAVRN, Inc., Attn: Legal, United States.
Need a custom agreement?
Enterprise clients can request an MSA, DPA, or custom terms review from our legal team.